HP SupportPackis a cheaper way to have excellent on time hardware and software support. It enables you to control support costs, have greater security, and keep your business running smoothly. The SupportPack Services offers proactive protection to help defuse downtime risks, plus time-to-resolution commitments to help you recover rapidly when unforeseen problems occur. It also offers onsite service response times starting at four hours from your call, replacements shipped to your door, expedited repairs when you bring the product to a HP Service Center.

HP Care Pack Installation and Configuration Package